Hosted VoIP PBX services offer great benefits for the small business enterprises in terms of service, convenience, cost and productivity. Whatever business you are in – financial, real estate, insurance or other – VoIP technology offers you an enhanced customer-oriented telecommunication system.
No Need to Invest in Expensive Hardware
The hosted VoIP PBX offers all the sophisticated features of an expensive PBX phone system without the expensive hardware, making it an ideal option for a small business office. All of its advanced features can be enjoyed without having to install expensive PBX hardware in your office. All you need is your existing phone line and a dedicated broadband Internet connection to add on as many phone lines as you want. You get virtual phone numbers that can extend your reach to places without having to set up actual physical offices there.
Sophisticated Call Management Features
The hosted VoIP PBX services come with a range of advanced functionalities to impress your callers. The virtual auto attendant presents callers with a main greeting and a menu of options, including dial by name, dial by extension and zero out to live operator, which gets them to the right extension.
Manage Your Business with Ease
The find-me/follow-me functionality of the hosted PBX service allows your staff to work from any city. Calls can be transferred to an office extension, home phone, cell phone or VoIP phone. Faxes and messages are accepted and transferred to email accounts and voicemail boxes respectively. This reduces paperwork and sorting, saves time and enhances productivity.
Impress Your Callers
As in an expensive phone system, PBX phone systems are also equipped with advanced features like call screening, call logs, caller ID, call conferencing, and more. Hosted VoIP PBX services offer toll-free and local phone numbers which get more potential customers to call your office. The impressive and personalized features of these phone systems can easily make a big impact on your customers.
Save on Expenses
Hosted VoIP PBX services provide Fortune 500 features at an affordable price. The system is therefore ideally suited for small and medium-sized business offices that want to present a professional image.
VoIP PBX system comes with advanced features such as voicemail, fax to email, auto attendant, and follow me call forwarding. AccessDirect’s hosted PBX system can be utilized to setup a complete office phone system.