Real Estate Agents are in themselves entrepreneurs; their business is buying and selling of properties. Although they have no monetary capitalization in the transaction, the fact that they invest time and effort is already a form of entrepreneurship. As businessmen, they must possess qualities and acumen that can improve their trade.
These agents had been educated and trained especially in their marketing strategies. Their qualifications are incessantly upgraded to cope with the modern demands of their profession. Although the primary motivation to go into this business is income generation, they act to provide the best quality goods and services.
Their ability to provide the best services must start from themselves. They should endeavor to improve their personality in order to be able to be convincing and look trustworthy in the company of their clients.
There are four basic qualities that each and every real estate agent should develop and apply to themselves.
*Personality and Self-improvement
The agent should project a respectable personality. It should start from the way he looks – neat and presentable. He does not need to be good-looking, it is just being able to carry himself to exude self-confidence. Personality includes proper grooming and hygiene. Women should wear appropriate make-up and every agent should don proper business attire. The working station where he conducts office should also be tidy and presentable. The place must be conducive to good working relation with the client.
*Positive Attitude
As this is a job and a special kind of business, the agent should always have a positive attitude. He should see to it that he meets appointments with client, on time and with strict punctuality. Every word delivered must reflect of trustworthiness and honesty. Never judge the client from the outward appearance, remembering that everyone who approaches him is a client. Always welcome a client be guided by the old adage that “customers are always right”. He should have passion for this trade.
*Product Knowledge
He should have extensive knowledge of as many real estate properties as possible. Clients have different choices so he should be prepared with the preferences of his clients. He should be familiar with all the details and structure of the building, the lot and the neighborhood. He should have vast knowledge of alternatives to be recommended should the first option fails.
*Availability and Time
He should have full time availability to meet with the client. In cases of property viewing, he should always be free on the time and date scheduled by the client. It must be the agent who is to conform to the availability of the client.
Real estate agents should consistently upgrade their own qualifications. As professionals, they should be equipped with qualities that would appeal to their clients.
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