Small Business PBX Phone Systems – Improves Productivity

Small business PBX phone systems are profitable investments for any business. They come with several features that enhance work flow in an office and thereby greatly improve productivity.

Advanced Features to Improve Productivity

You can notice exceptional improvement in your business productivity with the introduction of PBX phone systems. Some of the advanced telecommunication features and functionalities of these phone systems that contribute towards improvement in business productivity include:

Excellent customer interface – PBX phone systems provide an excellent caller interface with their advanced auto attendant feature. The auto attendant greets callers appropriately and provides them with options to route calls to the desired extensions. In case the required extensions are unavailable, calls are routed to the voicemail boxes of the phone system. Callers can conveniently leave their voice messages in these voicemail boxes, which can be later retrieved by the user.

Saves time on call management – Through the portal interface of the PBX phone system, all incoming calls can be efficiently routed to groups, call queues, conference rooms, or unlimited depths of additional auto attendants. Callers get the impression that they are communicating with a big corporate. The office can save considerable time that would have otherwise be spent call management. 

Helps to stay connected to clients and work force – The efficient and real-time call transferring facility helps in customer retention. Even if you are unavailable in your office, there is no need to worry that you will miss any important business calls. The find me follow me feature ensures that unattended calls are redirected to personal cell numbers, home phones or other given phone numbers. So you can stay connected with your clients and employees all the time.

Cost-effective Phone System

PBX phones work with the support of a web interface. They do not require the installation expensive hardware or software. Such infrastructure is maintained by the service provider. All the small office needs is an existing phone line and an Internet connection to get started. All this means great savings in cost and improvement in business productivity.

Small business phone systems ensure smooth business communication in all small and medium businesses. They are less expensive than traditional phone systems and come with several features that facilitate efficient telecommunication.

Cost Saving Features

While expanding your small business, you might have to install additional phone lines in your office. With the IP PBX phone system you can add or remove extensions through a single phone line, as these are entirely web-based. You can therefore add as many phone lines as you want at no additional cost.

Small Business Phone Systems with Efficient Functionalities

Small business PBX systems offer great efficiency with their advanced communication features.

Get Efficient Call Routing – The interactive auto attendant manages all incoming calls efficiently. Callers never get line busy signals as calls are automatically greeted and directed to the desired extensions without delay. Callers can dial directly to up to 100 different personal extensions or departments making use of capabilities like dial-by-extension, dial-by-name, and full call transfer/forwarding.

Work from Anywhere: These phone systems are the best solutions if you have a small business as you work from anywhere without missing a call, while giving callers the impression that you are in a corporate office. Even if your employees are in different global locations, the phone system with its dedicated local or toll-free business phone number makes it seem that they are in one office.

Sophisticated Call Management: The wide selection of advanced call management features of the small business phone system helps you serve your customers better. Unattended calls are sent to voicemail boxes, where the callers can leave voice messages. These can be retrieved later. You can also receive encrypted business faxes via email.

Expensive Hardware not required

As these phone systems are hosted, they are managed from the service provider’s site. The small business office does not have to install any expensive hardware to set it up. The small business PBX phone systems function mainly through a web-based interface. Small offices just need a phone line and an Internet connection to set it up.