Traditionally, when small business owners and entrepreneurs wanted to start selling their goods or services, they bought some retail space and setup shop. Over the years many businesses have started entirely online, but many traditional business owners haven’t really considered getting online in a meaningful way.
Take a pizza shop, for instance. A pizza shop that does carryout and delivery-only relies on people knowing of their existence and being able to order a pizza by phone. Or, one may suppose a person could come in, order a pizza and come back later to get it.
If this business has been around for a few decades, the shop owner never thought they’d have to compete online for business. They picked a good location, took out an ad in the newspaper and Yellow Pages and waited for calls. If the food was great, word would spread by word-of-mouth.
Now, this business owner has to take serious consideration about his website, but probably doesn’t. If the shop has a site, it’s probably done for informational purposes only. You can go there and find a few photos, maybe a menu that never changes and the phone number in some oft-begotten place on the page.
It’s also not unlikely that the site looks bad, functions poorly and isn’t very interesting. This goes for a lot of businesses and a lot more don’t make good use of their sites by investing a few hundred dollars more at a time when they really need to.
In the case of our pizza shop owner, it wouldn’t be difficult for a form to be included on a single page to let people choose their pizza size, crust, toppings and sides like breadsticks or sodas. That page doesn’t have to be really fancy with animations of toppings sliding onto the pizza like national chains, but it just has to get people to click ‘submit’. An email could shoot off to the store’s computer and the owner could print it, fulfill the order and be on their way.
Anyone who sells tangible goods online is in a position to sell items online, and it doesn’t have to cost tens of thousands of dollars, but does require a conscious investment from the start to do things right and do things well with a professional.
Justin Harter is a professional web developer and founder of Justify Studios, an Indianapolis web design and media studio. Justify Studios is igniting the personal and business website industry in the midwest with a complete media experience under one roof. Justify provides website design, development, print, consulting, video and media production for all budgets and industries. Visit us at http://justifystudios.com.
What made call center companies and agencies successful in the Philippines? There are many successful call center companies and agencies in the Philippines today that cater to the needs of many businesses around the world.
According to industry experts, most of these companies and agencies became successful not only because of the sheer demand for call center services in the Philippines and in the world, but also because of their unique call center services. A popular example is Magellan Call Center and their collection of small and medium business answering services.
Call Center Services for Small Businesses
Businesses such as spas, clinics, restaurants, and hotels are some of the many types of small and medium businesses that Magellan Call Center normally serves. Part of the reason why is because most of their services involve simple live answering solutions such as
Order taking services and reservation services. Though simple, these types of services were the reason why Magellan Call Center became successful in the industry.
When the demand for call center services grew, the number of call center companies and agencies in the Philippines had also grown to accommodate the continuously growing demands for live answering solutions. However, most of these companies and agencies were established to provide their services to larger businesses. This means their services and plans were built for larger businesses.
At that time, most small and medium businesses were unable to Outsource Call Center needs due to the fact that the services available are inappropriate for their business or that their plans are too expensive.
Services such as Order taking service and reservation services were rare in the past. This is reason why Magellan Call Center quickly became successful in the call center industry. And because of this, the company had continuously expanded to further improve their services to small and medium businesses in the Philippines and from the world market.
Significance in the Call Center Industry
Other than the success of call center companies and agencies such as Magellan Call Center, their services had also contributed to the massive growth of the call center industry in the Philippine market. Because of these new services, many new businesses from different markets were able to make use of their services, allowing the industry to penetrate their market.
And as the industrys expansion grows, so as the generation of new call center services due to the fact that these new markets presented new opportunities for different call center companies and agencies to access by offering them the service they needed. This in turn leads to the further growth of the industry until it has penetrated even the world market.
Magellan Outsource Call Center is one of the fastest growing outsourced contact centers in the Philippines.Outsource Call Center We offer high-quality telephone answering,Business Answering Service reservations and order taking services with budget plans the perfectly fits with small and medium businesses.